1,775
Total clients served
2025 Impact Report
From Surviving to Thriving: The Power of Family.
July 1, 2024 – June 30, 2025. A look at what Family Service of Chester County made possible this year — thanks to donors, volunteers, and staff across three communities.
150
Children sponsored, holiday gift drive
85%
Of clients felt & functioned better after 4 sessions
100%
Of ECFC families stayed safely together
In Their Own Words
Program impact, by the numbers.
“My mental health has improved all areas of my life.”
877 individuals served and 4,153 counseling sessions provided
“My case manager is a lifesaver.”
125 clients in Project ONE
“My problems don't define me anymore. I am on a new path.”
106 families were served by the Exchange Club Family Center program
“I can dream bigger than my past thanks to Family Service.”
22 youth received services through the Supportive Housing Program
“Each week left us feeling closer, calmer, and better equipped to communicate and nurture our family with empathy and love.”
132 families participated in Prevention Department programs
“I finally feel safe in my own home.”
32 families received housing assistance
Financials
July 1, 2024 – June 30, 2025.
Income $5,350,171
- Government grants$3,189,127
- 340B program$1,332,174
- Private donations$721,948
- Miscellaneous$106,922
Expenses $4,847,441
- Counseling$895,193
- Project ONE$1,786,032
- Exchange Club Family Center$373,267
- Supportive Housing$811,722
- Prevention Department Programs$512,981
- Development$118,052
- Management and general$350,194
Fundraising Highlight
Charity Poker Tournament
$9,200 raised · 62 players registered. Every dollar raised helps provide critical counseling services for those in need here in Chester County.
Save the date: our next Annual Charity Poker Tournament is Sunday, February 7, 2027, 1–5pm at West Chester Golf and Country Club.
Looking Ahead to 2025–2026
What's next.
Transportation Support
New ride options help clients get to appointments timely and safely.
Support Groups
Increased opportunities for healing, connection, and shared strength.
Coatesville
New trauma-informed counseling and family programs bring services closer to home.
Insurance Coverage
Counseling services are now covered by Community Care Behavioral Health (CCBH), making care more affordable and accessible.
New Program
The Prevention Department added The Incredible Years, programming which promotes positive and consistent discipline and helps children manage feelings, friendships, school, and home life.
“At the end of our lives, we won't remember the things we accumulated, but rather the memories and emotions of those who made us feel valued and loved.”
— Mark Butler, Executive Director
Governance
Guided by our Board of Directors.
Meet the volunteers who provide leadership, vision, and oversight for Family Service.
Be Part of Next Year's Report