ZOOM Driver – Frequently Asked Questions

//ZOOM Driver – Frequently Asked Questions
ZOOM Driver – Frequently Asked Questions 2019-09-17T12:56:18-04:00

I like to travel? Can I still volunteer?

Yes! ZOOM is a flexible volunteer opportunity that works around your schedule.

Is there a minimum number of rides or hours I have to provide?

No. You are not required to complete a minimum number of rides or provide a minimum number of hours in order to be a ZOOM driver.

Do I use my own car?

Yes, ZOOM drivers use their own personal vehicles.

Do I use my own car insurance?

Yes. All volunteer drivers must have valid/active auto insurance in the minimum amount of $100,000 bodily injury each person; $300,000 bodily injury each accident; $50,000 property damage.

What is the age requirement to be a volunteer driver?

A potential volunteer driver must be at least 25 years of age. Maximum age for any volunteer is 80.

What clearances and/or background screenings do I need?

You need to provide (1) Pennsylvania Child Abuse History, (2) Pennsylvania State Police Criminal Record Check, (3) FBI Background Check or a Disclosure Statement Application for Volunteers, and (4) Pennsylvania Driver Record. To learn how you can obtain these clearances, please click here.

Who will I be driving?

ZOOM drivers provide transportation to fellow community members who do not have access to reliable or affordable transportation. ZOOM partners with area nonprofits and social services to help meet the transportation needs of their clients/patients.

Where will I be driving?

ZOOM clients reside within Chester County and are transported to and from medical appointments or other life-sustaining social service appointments within the County.

Do I get reimbursed?

No. All volunteers pay for their own gas and are not reimbursed for mileage. 

How long does the application process take?

We suggest giving yourself two hours to ensure that you can read through all materials, sign all necessary documents, and apply for your clearances.

You can receive the Pennsylvania State Police Criminal Record Check and your Driver Record immediately online. Please allow up to 3 weeks for the results of your Pennsylvania Child Abuse History. Should you need FBI fingerprinting, the length of time varies based on location, but should be no longer than 2 weeks. 

I’m interested in volunteering for ZOOM, but I don’t want to be a driver. Are there any other volunteer opportunities?

We’re always looking for enthusiastic, committed individuals looking to contribute in any capacity. Contact Lauren Piotrowski, ZOOM Program Coordinator for more information via email mailto:lpiotrowski@familyservice.us or phone (610) 696-4900 x 114.