Family Service is a nonprofit counseling and human service agency that has been rooted in Chester County, Pennsylvania since 1947. Our original founders were a group of individuals and social welfare professionals with a mission to support Chester County residents struggling with family life, changing societal norms, shifts in the work place, and other challenges at the end of World War II. Today, more than 63 years later, Family Service has evolved into a diverse, community-based human service agency. We provide professional counseling to people of all income levels and operate programs to address some of our community’s most pressing issues, including: child abuse young adults and alcohol use families and divorce financial self-sufficiency HIV/AIDS community engagement among retired and senior adults We also provide our services at a low rate—and in many cases, for free—to any Chester County resident in financial need. We do not require health insurance. We believe in eliminating financial barriers to professional care. We do not turn anyone away.
West Chester (Main Office) 310 North Matlack Street West Chester, PA 19380 610-696-4900 Program administrative offices in West Chester: Counseling Retired and Senior Volunteer Program Exchange Club Family Center Young Adult Community Conferencing Counseling evening hours are available only in West Chester. West Chester is our primary administrative center and counseling location. Coatesville Coatesville Center for Community Health 1001 E. Lincoln Highway Coatesville, PA 19320 Program headquarters for Project ONE Kennett Square The Center 106 W. State Street Kennett Square, PA 19348 Oxford Oxford Neighborhood Services Center 35 N. Third Street Oxford, PA 19363 Phoenixville 723 Wheatland Street, Suite 2D Phoenixville, PA 19460
Executive Director Burroughs P. Mack, MSS 610-696-4900 ext. 17 firstname.lastname@example.org Counseling Program Kurt Walser, SW Dipl., Director of Programs and Services 610-696-4900 ext. 28 email@example.com Juana Carozza, MA, Bilingual / Multicultural Counselor 610-696-4900 ext. 22 firstname.lastname@example.org Johanna Crocetto, MSW, Counselor 610 380-5252 email@example.com Kristina Lauderback, MSS, Counselor 610-696-4900 ext. 36 firstname.lastname@example.org Ted Levin, MSS, LCSW, Counselor 610-696-4900 ext. 37 email@example.com Ednah Locke, MSS, MS, LCSW, Counselor 610-696-4900 ext. 26 firstname.lastname@example.org Sharon Owens, MSS, LCSW, Counselor 610-696-4900 ext. 21 email@example.com Margaret E. Pope, MSS, LCSW, Counselor 610-696-4900 ext. 40 firstname.lastname@example.org Barbara Whitaker Shimko, MSS, LSW, Counselor 610-696-4900 ext. 41 email@example.com Exchange Club Family Center Voni Moore-Mastovich, Program Director 610-696-4900 ext. 29 firstname.lastname@example.org Margie Glah, Case Manager and Program Assistant 610-696-4900 ext. 23 email@example.com Project ONE Voni Moore-Mastovich, Program Director 610-466-0603 firstname.lastname@example.org Keith Burress, Case Manager 610-466-0603 email@example.com Jill Johnson, Prevention-Education Specialist, Case Manager 610-466-0603 firstname.lastname@example.org Miguel Matos, Case Manager 610-466-0603 email@example.com Deborah Tanksley-Brown, Case Manager 610-466-0603 firstname.lastname@example.org Retired and Senior Volunteer Program Leslie Stauffer, Program Director 610-696-4900 ext. 14 email@example.com Susan Banks, Field Coordinator 610-696-4900 ext. 24 firstname.lastname@example.org Young Adult Community Conferencing Leslie Stauffer, Program Administrator 610-696-4900 ext. 14 email@example.com Development Department Shannon Bruno, Director 610-696-4900 ext. 116 firstname.lastname@example.org Finance…
Mission and Values
Family Service of Chester County was founded in West Chester, Pennsylvania in 1947 by a group of community members with a vision to provide professional and affordable human services to Chester County residents. Today, over 60 years later, we are one of Chester County’s most trusted providers of counseling and specialized support programs for families and individuals. We are accredited by NAME and place a special emphasis on serving people of all ages, backgrounds and income levels. Mission Statement: To promote the well being of families and individuals and to advocate for change. We believe in creating a community where people can enjoy healthy, safe and productive lives. We value: Respect for all individuals as part of a community Self determination Quality care Empowerment for our clients and staff Synergy of mind, body and spirit Community partnerships Diversity and inclusivity
Board of Directors
President Kristy M. Douglas, Certified Public Accountant Vice President Willa Hightower, Manager Financial Planning, Exelon Corp. Treasurer Steven Douglas, Certified Public Accountant Secretary Brian O’Neill, Associate Professor, West Chester University Members Patricia Bellanca, Nurse and Counselor (retired) Diana Corao, MD, Physician, Alfred I. Dupont Hospital Evan Hambleton, Attorney Edwin Martin, Educator (retired) Richard Sipple, Business owner, NBL Flooring, Inc. Michael Smith, Vice President of Mid Atlantic Limousine, Inc. Elizabeth Srinivasan, Attorney Maia Tolsdorf, Attorney Katie Walker, President of the Greater West Chester Chamber of Commerce
Careers & Internships
Careers There are currently no job openings at Family Service. Internships Internship opportunities for the 2010-2011 academic year are currently full. Family Service of Chester County has training affiliations with several area graduate schools and undergraduate social work programs, including Bryn Mawr College, Widener University, and West Chester University. Internships include: Counseling Case management for child abuse prevention Nonprofit development (grants writing, fundraising, web writing) For future information and inquiries, please contact Kurt Walser, Director of Programs and Services, at 610-696-4900 or email him at email@example.com
Send a Check
To donate to Family Service using a personal or business check: Include a note with your name and address and any instructions on how you would like your donation to be used. You can specify a program to support or allow Family Service to determine where your donation is most needed. Then, send your donation to: Family Service of Chester County c/o Development 310 North Matlack Street West Chester, PA 19380
Send a Gift Card
What is one of the best gifts you can give to a HIV client, a family working to prevent child abuse in their home, or a low income person receiving counseling? Answer: a gift card. Donate a gift card to Family Service of Chester County and we will provide it to a family or individual in an emergency situation. Preferred gift cards: Grocery store cards Gas cards Phone minute cards Clothing and discount store cards (Target, Wal-Mart) Pharmacy gift cards Send your gift card to Family Service of Chester County at: Family Service of Chester County 310 North Matlack Street West Chester, PA 19380 Be sure to include your name and address so that we can thank you!
Turn your personal resources into significant and lasting support by donating through a planned giving option. For more information or to make a planned gift, contact our Director of Development Shannon Bruno at 610-696-4900 ext. 116 or firstname.lastname@example.org Build Our Endowment Contribute to our endowment funds at the Chester County Community Foundation or The Philadelphia Foundation. Your gift will remain in the fund permanently and generate interest, year after year, to support Family Service programs and clients. Donate Appreciated Stock Donate appreciated stock that you’ve owned for longer than one year. We will sell the stocks tax-free and use the proceeds to strengthen a program of your choosing, or to benefit the agency as a whole through general operating support. Tax benefits: you can receive an income tax charitable deduction for the full fair market value of each stock if you itemize your return, and you can avoid capital gains tax Make a Bequest Make a bequest in your Will or other testamentary document. You can provide a specific dollar gift, or give a percentage of your estate or assets to support the goals and activities of Family Service that interested you during your lifetime. A bequest may also consist of the…
Low income parents and children in our Exchange Club Family Center often need help with basic needs like food, rent and clothing and on holidays, with meals and gifts. You can help by volunteering to adopt a family for one year. We’ll match you with a family in our program and then, inform of you of their special needs. Adopting a family typically includes: Helping children prepare for back-to-school Contributing holiday and Christmas presents Providing food for Thanksgiving, Easter, and other special holidays Donating clothing and winter coats In the past, other families, work colleagues, church groups, and community groups have all adopted Exchange Club Center families. For more information, contact program director Voni Moore-Mastovich at 610-696-4900 ext. 29 or email@example.com