Agency Snapshot | August 2020

//Agency Snapshot | August 2020

Agency Snapshot | August 2020


Agency Snapshot | August 2020

   Words From Mark Butler – Executive Director


Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome.”Booker T. Washington


When faced with a problem, how do you handle it? Do you view it as an obstacle or an opportunity? COVID-19 has shaken our country to it’s core. Despite the barriers, Family Service has adapted, adjusted, and bolstered our mission to continue impacting people.


While programs are the pathway, relationships are what drive change. Folks don’t care how much you know until they know how much you care. It may be cliche but it’s truer than ever. Our team members authentically build relationships and create bonds which drive growth, community connections, and stronger families. Folks in our counseling program are thankful for our counselors for helping them deal with COVID-19 stress. The influx of referrals in the Supportive Housing program is a testament to this life sustaining program. Youth rely on support and guidance from case managers.


There are so many different tangible ways our team is helping folks thrive all over Chester county. We continue to innovate and brainstorm new ways to reach underserved populations. We appreciate you being on our team. We strive to provide justice and equality to our fellow neighbors! We hope these monthly emails are easy to read, insightful, and allows for you to see the real work that is being done.


Take care,
Mark Butler


P.S.Thanks to all the essential workers in Chester County keeping us going!


Family Service celebrated with our families in the “Familias Unidas” program. The event hosted in West Chester presented the families with a completion certificate, cupcakes, a gift card, and clothes! 11 different families graduated this session and it was all done via Zoom! We also took an opportunity to say thank you to Sandra Bradley for all her incredible work! Find out more ››



Albert Anderson has been working at Family Service since 2010 as the Director of Finance. Bert is a gifted team member who helped create a culture of financial stewardship, accountability, and structure. Bert loves his family, sports, and music! Everyone give Bert a big shout out!

Family Service is committed to the health and wellness of our staff, clients, and community. Here is an update regarding COVID-19 and our plans to reopen. You can read the full update on our website. Find out more ››



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Our Contact Information
Family Service of Chester County
310 N Matlack Street
West Chester, PA 19380